Information We Collect
At Profidra, we understand that privacy is paramount in the professional services industry. We are committed to protecting your personal information while providing innovative solutions tailored to your needs. The types of data we collect include:
- Contact Information: Name, email address, phone number, and physical address.
- Professional Details: Job title, company name, and industry information.
- Service Usage Data: Details about the professional services you have engaged with, including purchase history and service preferences.
- Browsing Data: Information about your interactions with our website, including pages visited, time spent on each page, and referral sources.
- Feedback and Communication: Any correspondence you have with us, including feedback, inquiries, and support requests.
How We Use It
Profidra utilizes the information we collect to enhance our services and deliver a personalized experience. Specifically, we use your data for:
- Providing and managing the professional services you request.
- Improving our service offerings through analysis of purchase history and user feedback.
- Communicating with you about your services, updates, and promotional offers.
- Conducting market research to better understand the needs of our clients.
- Ensuring compliance with legal obligations and protecting our rights.
Who We Share It With
We may share your personal information with trusted third parties who assist us in operating our business and providing our services, including:
- Service providers who perform functions on our behalf, such as payment processing and customer support.
- Business partners and affiliates with whom we collaborate to enhance our service offerings.
- Legal authorities when required to comply with applicable laws or to protect our rights and those of others.
Cookies & Tracking
Profidra uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us analyze website traffic and personalize content. You can manage your cookie preferences through your browser settings.
Your Rights (CCPA/GDPR)
As a resident of California or an individual within the EU, you have specific rights regarding your personal data, including:
- The right to access your personal information.
- The right to request deletion of your personal data.
- The right to opt-out of the sale of your personal information.
- The right to data portability.
- The right to rectify inaccurate data.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Children’s Privacy
Profidra does not knowingly collect personal information from children under the age of 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website with a new effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: (440) 591-9294
Address: 543 Andover Cir, Broadview Heights, OH 44147
Last updated: October 29, 2025