Return Window & Eligibility
Customers have 14 days from the date of service completion to request a return or refund for Professional Service Solutions. To be eligible, the request must be made within this timeframe and must adhere to our specific conditions outlined below.
Professional Service Solutions-Specific Non-Returnable Items
- Custom services tailored to individual client needs.
- Digital goods, including e-books and online courses.
- Services that have already been delivered and completed.
- Any services associated with hygiene or personal care.
Return Condition Requirements
To qualify for a return, the service must have been unsatisfactory due to reasons such as non-fulfillment of agreed-upon terms or significant quality issues. A detailed explanation of the dissatisfaction must be provided.
How to Initiate a Return
To initiate a return, please contact our customer service team via email at [email protected] or call us at (123) 456-7890. Include your order number, a description of the service, and the reason for the return. Our team will guide you through the process.
Refund Method & Timeline
Refunds will be processed using the original payment method. Once your return is approved, please allow 5-7 business days for the refund to reflect in your account.
Exchanges
Exchanges for services are not applicable. If you are dissatisfied with a service, please follow the return process outlined above for a potential refund.
Defective / Wrong Items
If you believe you have received a defective service or the wrong service, please contact us within 14 days of service completion. We will investigate the issue and, if confirmed, provide a full refund or re-service at no additional cost.